The Rijksmuseum offers free audio tours in eleven languages on your own phone. For any label the tours don't cover, or in a language they don't offer, here is what helps.
Questions visitors ask
Is there a Rijksmuseum audio guide in my language?
The free audio tours are in eleven languages: Dutch, Dutch Sign Language, English, French, German, Spanish, Italian, Ukrainian, Japanese, Russian and Mandarin Chinese. rijksmuseum.nl
How do I learn more about one specific work?
Type the object's number into the search in the museum's digital guide, even outside a tour. rijksmuseum.nl
Is there free Wi-Fi?
Yes, the museum provides free Wi-Fi. rijksmuseum.nl
Do I need to book, and when is the Rijksmuseum least busy?
Yes: everyone must book a start time, Museumkaart holders included; only Friends of the Rijksmuseum and ICOM or ICOMOS pass holders can come without booking. It is usually quieter before 11 am, after 3:30 pm, and on Tuesdays and Wednesdays. rijksmuseum.nl: FAQ · rijksmuseum.nl: visit · museum: opening hours and prices
How much is a ticket? Is it free for children?
Adults pay €25, and visitors aged 18 and under get in free. Museumkaart and I amsterdam City Card holders also enter free but still book a start time. Paid tickets cannot be refunded, though you can ask to change your time slot. rijksmuseum.nl: FAQ · rijksmuseum.nl: visit
Is there a cloakroom, and can I bring luggage?
There is a free, supervised cloakroom for bags, umbrellas and daypacks, but it does not take large bags, travel luggage, folding bikes or musical instruments. For suitcases, use the Lockerpoint lockers on Museumplein. rijksmuseum.nl: FAQ
Is the Rijksmuseum good for children?
Yes. At the Rijksmuseum, pick up a Family Route booklet at the information desk, or book the Family Quest with your tickets: a puzzle game for children aged 8 and up that takes about an hour and a half and costs €2.50 per person, played on devices from the multimedia desk in the Atrium. Strollers are welcome (backpack carriers are not), you can borrow a buggy free of charge while stocks last, and you can ask at the information desk for the nursing room. If you bring your own food, eat it in the Atrium or, at weekends, in the Picnic area. rijksmuseum.nl: Families and children · rijksmuseum.nl: practical information for families · rijksmuseum.nl: The Family Quest
Is there a floor plan of the Rijksmuseum?
Yes. The Rijksmuseum's free app has an interactive floor plan and a navigation tool that guides you from one gallery to the next, and you can search it for a work to see where it hangs. At the information desk you can also ask for the accessibility map, which shows lifts, benches and accessible toilets. rijksmuseum.nl: app · rijksmuseum.nl: accessibility
Is the Rijksmuseum wheelchair accessible?
Yes: the whole Rijksmuseum is accessible by wheelchair and mobility scooter, with lifts to every floor, and the entrance with a lift is on the left as you stand with your back to Museumplein, where a security guard will help you with the lift. Wheelchairs, walking frames, walking sticks, strollers and folding chairs can be borrowed at the information desk. If you cannot get around the museum on your own, a companion enters free with a free timed ticket booked in advance and collected at the ticket counter. rijksmuseum.nl: accessibility, practical information · rijksmuseum.nl: mobility aids and wheelchairs · rijksmuseum.nl: accessibility